All digital orders are fulfilled immediately upon payment.
All orders with physical items to be fulfilled will be shipped out within 3 business days. Orders placed with 1-day or 2-day shipping services will ship within 24 hours.
All sales are final.
Returns and exchanges may only be requested if a physical item is defective in a way that affects function, or if a digital file is corrupted and cannot be opened (does not include if you don’t have the appropriate software for the filetype). Any return or exchange must be initiated within 14 days of purchase.
Please contact me if you have any issues accessing or downloading purchased files. I run my store and website by myself; automatic updates sometimes cause errors that I may miss. I will respond to messages for customer support within 3 business days.
Please contact me to resolve any issues first if you are considering initiating a chargeback. Thank you!